Don't Talk, Chat: 4 Ways to Tailor Your Customer Service to Millennials - Customer Think

Don't Talk, Chat: 4 Ways to Tailor Your Customer Service to Millennials Customer Think Over the past five years, Millennials have proven to be a phone-averse generation. While they might love their smartphones for Tweeting, snapping pictures, and chatting with their friends online, they would rather engage with a machine than talk with a ... dan lainnya »