Does your business offer live chat? UK still lagging behind US - PCR-online.biz

PCR-online.biz

Does your business offer live chat? UK still lagging behind US PCR-online.biz Studies have revealed live chat to be the number one preferred method of communication for customers, but with just 20 to 30 per cent of UK businesses on board, compared to around 70 per cent in the US, it's far from being the preferred standard for ...